1. Product Compatibility & Usage
We specialize in high-quality spare parts designed for specific agricultural machinery models (e.g., rotavators).
Customer Responsibility: While we provide expert advice, it is the buyer's responsibility to verify compatibility with their specific equipment model prior to purchase.
Optimal Performance: Compatibility is guaranteed only when parts are installed by qualified technicians according to manufacturer specifications.
2. Warranty Policy
Narayani Machinery stands by the quality of our catalog.
Manufacturer’s Warranty: Most spare parts are covered by a standard manufacturer’s warranty against defects in materials or workmanship.
Exclusions: This warranty does not cover normal wear and tear, misuse, unauthorized modifications, or damage resulting from incorrect installation.
3. Returns & Refunds
We provide a 7-day return window to ensure you are satisfied with your purchase.
Return Window: Return requests must be formally submitted via email or phone within 7 calendar days from the date the tracking status shows "Delivered."
Condition for Return: To be eligible, parts must be:
Unused and never installed.
In original, undamaged packaging.
Accompanied by the original invoice.
Quality Inspection: Upon receipt at our warehouse, all items undergo a mandatory quality check. We reserve the right to refuse a refund if the part shows signs of use or damage.
Refund Timeline: Once the product passes the quality check, the refund will be processed and initiated within 7 business days to your original payment method.
4. Intellectual Property & Brand Integrity
Narayani Machinery respects the innovation of the agricultural industry.
All content, logos, and product descriptions are protected by copyright.
We strictly adhere to copyright laws to protect both our brand and the value of the third-party brands we support.
5. Commitment to Sustainability
We believe industrial growth should not come at the cost of the planet. Narayani Machinery prioritizes sustainable sourcing and eco-friendly operational practices to minimize our environmental footprint.